Privacy Policy

Last Updated: January 23, 2026

Benjamin Ryan ("Keys, Codes & Modes," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website keyscodesandmodes.com and use our services.

1. Information We Collect

Personal Information

We may collect the following personal information:

• Name and email address (when you sign up or make a purchase)
• Payment information (processed securely by Stripe)
• Account credentials (username and encrypted password)
• Communication preferences

Automatic Information

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide access to our interactive music theory applications
• Process payments and fulfill orders
• Send you educational content, updates, and promotional materials (with your consent)
• Respond to your inquiries and provide customer support
• Improve our website and services
• Prevent fraud and maintain security
• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

• Contract: Processing necessary to perform our contract with you (providing services)
• Consent: You have given explicit consent (email marketing)
• Legitimate Interests: Processing necessary for our legitimate business interests (improving services, preventing fraud)
• Legal Obligation: Processing required to comply with the law

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Stripe (payment processing), Google Analytics (website analytics), email service providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website traffic and user behavior
• Personalize your experience

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Your Rights and Choices

GDPR Rights (EEA Users)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we use your data
• Portability: Receive your data in a portable format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

CCPA Rights (California Residents)

• Know: Know what personal information we collect and how it's used
• Delete: Request deletion of your personal information
• Opt-Out: Opt-out of the sale of personal information (we don't sell your info)
• Non-Discrimination: Not be discriminated against for exercising your rights

To exercise these rights, contact us at contact@keyscodesandmodes.com

7. Email Marketing

If you subscribe to our email list, we will send you:

• Educational content about music theory
• Product updates and new features
• Special offers and promotions

You can unsubscribe at any time by clicking the "unsubscribe" link in any email or contacting us directly.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure password storage (hashed and salted)
• Payment processing through PCI-compliant Stripe
• Regular security audits
• Limited access to personal data

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When data is no longer needed, we securely delete or anonymize it.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. By using our services, you consent to this transfer. We ensure appropriate safeguards are in place for international transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for material changes)

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.